Creator

Panel(s)

$50
$50 / Per Product
Quantity:
Art on panel are for display purposes only. You will be able to customize and/or choose from artist designs, when you receive your digital gift card. Please use the same name and email as your Kickstarter account.

    Shipping Options



    Service

    Cost

    Shipping Time

    Standard $10 4-12 Business Days
    Priority $20 1-6 Business Days
    Service Cost Shipping Time
    Standard $10 2-13 Business Days
    Express $20 1-4 Business Days
    Service Cost Shipping Time
    Standard $30
    10-29 Business Days

    USD $6 Flat Rate Everywhere: Panels, Pins, and Iron-On Patches.


    USA

    Courier: UPS / USPS

    Orders $800 US and under will not be charged customs/duties.

    CANADA

    Courier: Canada Post

    All orders are shipped from Toronto, Canada. Domestic orders are duty free! All orders to Canada are subject to provincial and federal tax rates. Shipping to territories/ remote areas may taken longer.

    INTERNATIONAL via PostNL/APC Logistics

    Courier: PostNL / APC Logistics

    For international orders, if your order total is below the "Duty De Minimis" then you will not have to pay duties fees. To see specific tax the minimus rates, click here.

     

    Third Party Couriers

    We use third party couriers to assist in US & International orders. Once your tracking # is available, please allow 24-72 hours before scanning updates. Packages will be in transit to the border during this time.


    Estimated Arrival Times

    Delivery standards reflect most major urban centres. Shipping to remote areas may take longer.  When choosing Express or Priority upgraded shipping, we will prioritize your order over standard shipping orders in the queue. Currently, we do not offer any shipping guarantees. Our estimated arrival times may not match your tracking link’s estimated arrival because it does not include travel time from Toronto to your country’s local carrier.


    Holiday Shipping & COVID-19 Delays

    During holidays and peak shopping seasons, please expect longer than usually arrival times. Our shipping carriers are working hard to ensure you receive your items. Please expect an additional 1-2 week delay during this time.


    Address Changes/Multiple Addresses

    Unfortunately, we cannot reroute packages so please ensure to confirm your address when finalizing your order. We cannot split shipments to multiple address, so if you need items delivered to a different address please place the order separately.


    Order Modifications

    Hit submit when you weren’t ready? Please contact us within 2 hours of submitting your order to make changes.


    Address Changes/Multiple Addresses

    Unfortunately, we cannot reroute packages so please ensure to confirm your address when finalizing your order. We cannot split shipments to multiple address, so if you need items delivered to a different address please place the order separately.


    Shipping Limitations

    We do not ship to countries that require a special export license. We cannot ship to:

    • Cuba
    • Iran
    • North Korea
    • Sierra Leone
    • Palestinian Territories
    • Myanmar
    • Crimea Ukraine
    • Sudan
    • Syria

    Taxes & Duties

    If your shipping address is outside of Canada, you'll be responsible for any customs, duties and taxes due on the order.

    Will are happy to guarantee a refund within 14 days of delivery for regular priced items within North America. 

    Returns


    Regular priced items can be returned for a full refund within 14 days receiving your item. Items will be refunded to the original method of payment minus our flat rate return fee of US $10 which includes a pre-paid return shipping label. You have the option to choose your own carrier at your expense. 

    Once the item has arrived at our facility, a refund will be processed within 5-10 business days. Creator Store Credit is also available which will be processed immediately upon receiving your return.

    Returns Eligibility Criteria


    • Items are unworn, unwashed, undamaged, unused, unaltered, with all original tags attached
    • Items must in it’s original condition
    • Items must be in original packaging
    • Customized printed panels are final sale
    • Panels designed by artists are eligible for return/exchange

    To initiate a return request, see our returns centre

    Exchanges


    To self serve an exchange within our return policy, please return your item and place a new order online. Please contact us for assistance with your new order for size exchanges. 

    Sale/Customized Items


    Sale items and customized items cannot be returned or exchanged. If you have a sizing issue and you customized an art panel, we may manually authorize an exchange for the jacket only. The art panel is final sale, so please see our size guide before purchasing a custom piece. 

    International Returns


    Will are happy to guarantee a refund within 14 days of delivery for regular priced items. You are responsible for sending the items back using a reliable tracking method. 

    Refund deductions


    • Original shipping charges cannot be refunded. If your order was eligible for free shipping, there are no shipping fee deductions 
    • The return fee for all North American orders is US$10 
    • Items not received in original condition may be subject to a restocking fee 
    • We may also deduct any additional customs/duties/taxes incurred when importing your item back to Canada
    • We reserve the right to reject any returns that do not follow our return policy

    Return Process


    • To initiate a return request, see our returns centre
    • With the environment in mind, please try to send items back in the original packaging
    • We do not have control over the original customs/duties/taxes paid. Many countries have a program to cover refunded items purchased from foreign suppliers. Please check with your local border services agency for details.
    • You will receive an email once we receive your return, and a Return Confirmation Email once it has been processed.

    Store Credit


    • Store credit will never expire
    • Store credit is issued digitally via email, we do not use plastic gift cards 

    Order Issues


    • We handle order issues case by case, so please reach out to us immediately upon receiving your package 

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